Technology Support Services

Technology Support Services

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What We Do

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What We Do

  • Maintain and operate the campus computer network, servers and telecommunications infrastructure
  • Operate the campus phone and voicemail system
  • Support the standard campus software, which includes Windows 7 and Windows 8.1 operating systems and Microsoft Office.  
  • Provide faculty and staff with MS Office for home use
  • Support campus desktop computers and printers
  • Maintain network services, such as network printers, home and shared directories for your files
  • Maintain the college computer labs
  • Provide support for the HP3000 - (LNS)
  • Provide support for e-mail/network accounts
  • PIO is responsible for the look and feel of the website
  • PIO provides web management support.
  • Access for on-line admissions, registration, bookstore, wait lists, Instructor's briefcase, grade submission, etc.
  • Operate the TSS Help Desk
  • Maintain a campus inventory of technology (hardware, software and licenses).
  • Process all technology purchases, (audit, integration and legality issues).
  • Consulting on special technology projects
  • Technology training for efficiency and innovation

 

Over the last three years we have upgraded much of the campus computer infrastructure - we have a solid, very capable network and are constantly working to make it better for the campus community.

 

If you are having problems, contact the TSS Help Desk at https://help.shoreline.edu

 

 

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