Technology Support Services

Technology Support Services

TSS Today

Contact Us

Acceptable Use Policy

Email

Key Services

Phones

TSS Purchasing

What We Do

Email Migration

Optiset Telephone Instructions

Optiset Guidance Keys:

  PRESS

To Select
  PRESS

>

To Scroll Forward
  PRESS

<

To Scroll Backward
 
 

Optiset Features:

      blball2.gif (62 bytes)   Callback
    blball2.gif (62 bytes)   Conference Calls
    blball2.gif (62 bytes)   Consultation
    blball2.gif (62 bytes)   Call Forwarding
    blball2.gif (62 bytes)   Do Not Disturb (DND)
    blball2.gif (62 bytes)   Hold
    blball2.gif (62 bytes)   System Hold
    blball2.gif (62 bytes)   Park Call
    blball2.gif (62 bytes)   Direct Pickup
    blball2.gif (62 bytes)  Redial Last Number
    blball2.gif (62 bytes)   Redial Saved Number
    blball2.gif (62 bytes)   Station Speed Dial
    blball2.gif (62 bytes)   Transfer
    blball2.gif (62 bytes)   Ring/Tone Volume

 

Callback
When Line Is Busy or No Answer:
          Press ( > ) to Scroll &  Select ( checkcrm.jpg (1151 bytes) ) "CALLBACK" on the display.
 
Conference Calls
During a Call:
          Scroll ( > )  &  Select ( checkcrm.jpg (1151 bytes)) "START CONF" on the display.
          Dial the extension  or   9  + the outside number.
          Announce the call.
          Select (
checkcrm.jpg (1151 bytes) ) "CONFERENCE".
To Reconnect When Party Is Not Joining:
          Select ( checkcrm.jpg (1151 bytes) ) "RELEASE & RETURN".
 
Consultation
          Select ( checkcrm.jpg (1151 bytes) ) "CONSULT".
          Dial the extension  or  9  + the outside number.
To Consult Privately with Each Party:
          Select ( checkcrm.jpg (1151 bytes) ) "TOGGLE/CONNECT".
To Release a Party:
          Select ( checkcrm.jpg (1151 bytes) ) "RELEASE & RETURN".
         
 
 
Call Forwarding
          Press MAIN MENU key.
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) ) "MORE FEATURES".
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) ) "CALL FORWARDING".
          Dial the extension.
To Cancel Forwarding:
          Press MAIN MENU key.
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) ) "VIEW ACTIVE FEATURES".
          Select (
checkcrm.jpg (1151 bytes) ) "CALL FWD OFF".
 
Do Not Disturb (DND)
          Press DND.
To Cancel:
          Press DND.
 
Hold
          Press HOLD.
To Return to Caller:
          Press blinking line.
 
System Hold
          Select ( checkcrm.jpg (1151 bytes) ) "TRANSFER".
          Press
  *   8 .
          Enter (0 - 9).
To Retrieve:
          Get dial tone.
          Press
  *   8 .
          Enter  (0 - 9).
 
Park Call
          Scroll ( > )  &  Select ( checkcrm.jpg (1151 bytes)) "PARK CALL".
          Dial the extension where you want to park the call.
          Hang up.
To Retrieve:
          Press flashing line key  OR:
                     Get dial tone, then
                    Press
  *  3   + Extension where call is holding.
 
Direct Pickup
          Press PICK or get dial tone.
          Press
  *  3 .
          Enter the extension that is ringing OR
                    Where call is holding.
    

 

    
  Redial Last Number
          Get dial tone, then Press   *  *  4 .
          OR
          Press MAIN MENU key.
          Select (
checkcrm.jpg (1151 bytes) ) "SPEED DIAL FEATURES".
          Select (
checkcrm.jpg (1151 bytes) ) "LAST NUMBER REDIAL".
 
Redial Saved Number
Once the Number Has Been Dialed:
          Select ( checkcrm.jpg (1151 bytes) ) "SAVE NUMBER"
          OR, Press the Saved Number Redial (SAV/RDL) KEY
          OR, While the call is ringing, Dial
  #  4 .
To Redial Your Saved Number:
          Press MAIN MENU key.
          Select (
checkcrm.jpg (1151 bytes) ) "SPEED DIAL".
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) ) "SAVED NUMBER REDIAL".
 

 

 
Station Speed Dial
To Program:
          Press MAIN MENU Key.
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) )
                    "PROGRAM/SERVICE".
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) )
                    "CHANGE DESTINATION".
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) )
                    "STATION SPEED DIAL".
          Enter Index Number (00 - 29),
                    "Enter New Number" will Display.
          Enter
  9  + Number.
          Select (
checkcrm.jpg (1151 bytes) ) "SAVE".
          Select (
checkcrm.jpg (1151 bytes) ) "EXIT".
To Use:
          Select ( checkcrm.jpg (1151 bytes) ) "SPEED DIAL".
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) ) "STATION SPEED".
          Enter 2-Digit Index Code.
 
Transfer
During a Call:
          Select ( checkcrm.jpg (1151 bytes) ) "START TRANSFER" on the display.
          Dial the extension  number.
          Announce the call.
          Hang Up OR Select (
checkcrm.jpg (1151 bytes) ) "TRANSFER".
To Return to Original Caller:
          Scroll ( > )  &  Select ( checkcrm.jpg (1151 bytes) ) "RELEASE & RETURN".
 
Ring/Tone Volume
To Program:
          Press MAIN MENU Key.
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) )
                    "AUDIO SETTINGS".
          Scroll (
> )  &  Select ( checkcrm.jpg (1151 bytes) ) "RING VOLUME"
                    OR, Select "RING TONE VOLUME"
                    OR, Select "ALERT TONE VOLUME".
         Press "
+ " or " - " to adjust settings.

For assistance during the workday, call  the HelpLine at x5872


 

©