Technology Support Services

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Key Services provided by TSS

Student Computing Resources

• TSS coordinates and maintains S.C.C. computing labs.
• Works with the SBA to allocate student technology funds to support student technology as defined in the student technology agreement.

Virus Protection

• Your virus software is updated remotely, so it is always up to date.
• Be very cautious of e-mail attachments.
• Do not open anything that looks suspicious. 
  
  • Instead of opening it, delete the attachment.

Software Installation       

• If you have unique software, let TSS know.  You will need to provide a license and proof of purchase in order to protect S.C.C. from fines.

Technology forums on campus:

• Technology Committee (a governance committee: http://intranetnew.shoreline.edu/technology-committee/
  
  • Reviews overall campus technology.
  • With academic and administrative input, helps to recommend an IT strategic plan.
  • Reviews and recommends campus standards on hardware and software.

TSS/CIS perform network and server maintenance on Friday afternoons and weekends

• The network may be unavailable for classes or for student assignments during maintenance.
• Maintenance is always announced in advance.